To login to Cpanel

1. Go to: http://www.yourdomain.com/cpanel where yourdomain.com is the name of your domain. An example would be: http://acmeproducts.com/cpanel.
2. Enter the username and password for your hosting account.

To add an email address

1. Click on EMAIL ACCOUNTS in the Mail section of Cpanel.
2. In the Add a New Email Account section, enter the address you would like to create. Do not enter the @ symbol or your domain name, as that is automatically added for you.
3. If you have more than one domain associated with your account, select the domain you wish to use from the dropdown menu.
4. Enter the password you wish to use for the email address. You can use the Generate Password option in Cpanel if you wish to use a strong, randomly generated password. Be sure to copy the password you have selected and save it in a secure location.
5. Set the Mailbox quota. The higher the quota the more email you can store in the mailbox. NOTE: We do not recommend storing email on the server, as it can quickly fill up your account quota. All mailboxes contribute to the total storage space used by your account, in addition to your website files. Please contact us if you would like to add more storage space to your account.
6. Click on the CREATE button.
7. On the confirmation screen you will be asked if you wish to configure the account to work with a mail client. Click NO if you will be setting up your email software (Outlook, Thunderbird, Mac Mail, etc.) manually. If you would like to use a wizard to try and setup your email account, click YES and follow the instructions.

1. Accessing the Member Center.
2. From the top navigation menu, click MY FINANCE.
3. From the left-hand navigation menu, click UPDATE MY CC.
4. Enter the new credit card information and your Member Center password, then click UPDATE.

If you need assistance please give us a call betwen 9am and 6pm M-F.

1. Login to Cpanel.
2. In the Databases section, click on MYSQL DATABASES.
3. In the Create New Database section, enter a name for your database. This should generally be the name of the program that will be using the DB, or some other easily recognizable name.
4. After the confirmation message, click GO BACK.
5. In the MySQL Users section, enter a username and password.
6. Click GENERATE USER.
7. After the confirmation message, click GO BACK.
8. In the Add User to Database section, select the user and the database you just created and click the ADD button.
9. Check the ALL PRIVILEGES box and click MAKE CHANGES.
10. After the confirmation message, click GO BACK.
11. In the Current Databases section, verify that the database exists and is associated with a user.

Your MySQL database is now ready, and you should proceed to the setup and configuration section of your program.

1. Login to Cpanel.
2. In the Security section of Cpanel, click on PASSWORD PROTECT DIRECTORIES.
3. Click on the name of the folder you wish to protect. If you do not see the folder you are interested in it is most likely nested inside another folder. If so, click on the folder icon next to the folder name to look inside that folder. In the case of osCommerce, the admin folder is often inside the catalog folder.
4. After you have clicked on the name of the folder you wish to protect you will see a Password Protect Directories page.
1. To change a user's password, add that user in the Create User section with the new password.
2. To delete a user, select the user in the Authorized Users box and click DELETE.
3. To turn off password protection for this folder, uncheck "Password protect this directory" in the Security Settings box.
4. To turn on password protection for this folder, check the "Password protect this directory" in the Security Settings box.

To view stats with AWstats:

1. Login to Cpanel.
2. Click on the WEB/FTP STATS icon.
3. Select AWSTATS.
4. Select the month and year you would like to view statistics for.
5. Scroll through the entire report, or select the area you are interested in by clicking on it in the left-hand navigation column.

Here are some definitions you may find useful:

Unique Visitors - The number of unique visitors to your site. If someone visits your site every day during the month, they are only included once, assuming they visit from the same computer and/or IP address.

Number of Visits - The total number of visits to your site. If someone visits your site every day during the month, each visit will be included in this number.

Pages - This is sometimes referred to as page views, and refers to the total number of pages that your site has displayed. If someone visited your site once during the month and viewed ten different pages, each page they viewed would be included in this number.

Hits - This is often the most recognized but least important number, because a "hit" is registered every single time an element (technically a file such as a page or an image) is opened. If someone visited your site once during the month and viewed ten different pages, and each page had nine photos on it, this one visit would account for 100 "hits."

Bandwidth - This is the amount of data that is transferred from your site to your visitors' computers. Each time a file, such as text, an image, or a song or video is displayed, it uses bandwidth roughly equal to the size of the file. This means that large files, such as videos, use more bandwidth than small files, such as simple text pages. Every account has a bandwidth quota, so this number can be helpful in determining how yours is being allocated.

You will find lots of information in this report. Some of the more helpful statistics include:

• Monthly History
• Daily History
• Visits Duration (how long visitors stayed on your site)
• Viewed (which pages were most frequently viewed, which pages visitors landed on when they arrived, and which pages visitors were on when they left)
• Origin (which sites visitors came to your site from)
• Search (which keywords and keyword phrases were used to find your site)