Windows XP

1. From the Start menu select RUN.
2. Type cmd in the Run box and click OKAY.
3. At the command prompt, type ipconfig /flushdns then click ENTER (remember the space after ipconfig).
4. Next type ipconfig /registerdns and then click ENTER (remember the space after ipconfig).
5. If the site still will not resolve and it is set up properly, then the domain name is being cached upstream at your Internet Service Provider or at a network DNS server. In this case you may have to wait up to 24 hours for the new DNS information to resolve.
   NOTE: Sometimes if you try the URL without the www. in front, that version may resolve right away (or vica-versa if you've been trying it without the www.)

 Mac OS X

1. Hard Disk > Applications > Utilities > Terminal
2. At the command prompt type dscacheutil -flushcache

Mac OS X (pre-Leopard)

1. Hard Disk > Applications > Utilities > Terminal
2. At the command prompt type lookupd -flushcache

1. Off - no filtering.
2. Flag - messages that Spamassassin suspects to be spam are flagged with *****SPAM***** in the header. You can then set your email program to move flagged messages to s a spam folder for later review if you wish.
3. Hold - messages that Spamassassin believes to be spam are moved to a separate spam folder. If you wish to use this option please CONTACT US so we may setup an auto-delete function for the spam folder, otherwise it will quickly fill up and use your alloted mailbox storage. Once auto-delete is setup your spam will be saved for 7 days, so you can retrieve a message if one was mistakenly marked as spam.
4. Delete - messages that Spamassassin determines to be spam are deleted. Deleted messages are not retrievable, so a moderate score is suggested at first. We find 5 or 6 to be a good starting place for deleting message.

Flag Only Configuration

1. Select MAIL from the cpanel main menu.
2. Select SPAMASSASSIN.
3. Select CONFIGURE SPAMASSASSIN.
4. Enter *****SPAM***** into the rewrite_subject header field.
5. Click SAVE and then GO BACK.
6. Select ENABLE SPAM ASSASSIN.
7. Click GO BACK and then GO BACK again.
8. Click LOGOUT

Flag & Filter Configuration

1. Select MAIL from the cpanel main menu.
2. Select SPAMASSASSIN.
3. Select CONFIGURE SPAM ASSASSIN.
4. Enter *****SPAM***** into the rewrite_subject header field.
5. Click SAVE and then GO BACK.
6. Select ENABLE SPAMASSASSIN.
7. Click GO BACK and then GO BACK again.
8. Select EMAIL FILTERING.
9. Click ADD FILTER.
10. Select SPAMASSASSIN SPAM HEADER from the "subject" dropdown.
11. Select BEGINS WITH from the "contains" dropdown.
12. Enter Yes in the text field.
13. Retain DISCARD in the "destination" field.
14. Click ACTIVATE.
15. Click GO BACK and then GO BACK again.
16. Click LOGOUT.

To login to Cpanel

1. Go to: http://www.yourdomain.com/cpanel where yourdomain.com is the name of your domain. An example would be: http://acmeproducts.com/cpanel.
2. Enter the username and password for your hosting account.

To add an email address

1. Click on EMAIL ACCOUNTS in the Mail section of Cpanel.
2. In the Add a New Email Account section, enter the address you would like to create. Do not enter the @ symbol or your domain name, as that is automatically added for you.
3. If you have more than one domain associated with your account, select the domain you wish to use from the dropdown menu.
4. Enter the password you wish to use for the email address. You can use the Generate Password option in Cpanel if you wish to use a strong, randomly generated password. Be sure to copy the password you have selected and save it in a secure location.
5. Set the Mailbox quota. The higher the quota the more email you can store in the mailbox. NOTE: We do not recommend storing email on the server, as it can quickly fill up your account quota. All mailboxes contribute to the total storage space used by your account, in addition to your website files. Please contact us if you would like to add more storage space to your account.
6. Click on the CREATE button.
7. On the confirmation screen you will be asked if you wish to configure the account to work with a mail client. Click NO if you will be setting up your email software (Outlook, Thunderbird, Mac Mail, etc.) manually. If you would like to use a wizard to try and setup your email account, click YES and follow the instructions.

1. Accessing the Member Center.
2. From the top navigation menu, click MY FINANCE.
3. From the left-hand navigation menu, click UPDATE MY CC.
4. Enter the new credit card information and your Member Center password, then click UPDATE.

If you need assistance please give us a call betwen 9am and 6pm M-F.